"Made us feel really safe knowing they’re our landlords! "
Both Alena and Gina have gone above and beyond for Jamie and myself, especially through this difficult and uncertain time of Covid - 19. From the quick and easy email responses to inspect our new property, to applying and then signing the lease all online! Their on going communication at any time of the day has helped us above and beyond and made us feel really safe knowing they are our landlords!
"Provided excellent advice"
I’d also like to commend RWBB on the professionalism of Alena. She was friendly, positive and provided excellent advice. She took time out of her busy schedule to answer my questions and I never felt rushed. She’s a credit to your business!
"We couldn’t be happier."
Ian and Karen were fantastic — we couldn’t have asked for more from them as our selling agents. They were highly professional, communicated clearly, were always punctual, and consistently went above and beyond to secure the best possible result for me and my family. We couldn’t be happier. Thank you both very much.
"Absolutely out-performed with the sale of our Bondi apartment"
Ian Wallace and his team at R&W Bondi Beach absolutely out-performed with the sale of our Bondi apartment. I quite literally cannot fault the experience from start to finish. Ian was approachable and enthusiastic from the outset - but also reasonable, rational and realistic. Always ready with advice. Always ready to listen and respond. And he delivered the outcome he committed to, which is no easy task! Thank you, Ian.
"We couldn’t be happier with the experience"
Ian & Karen recently sold our property, and we couldn’t be happier with the experience. From the outset, they were proactive, always following up with potential buyers and keeping momentum in the campaign. Ian's transparency throughout the process gave us great confidence. On top of that, Ian was genuinely personable and easy to work with, and most importantly delivered a great result. I would highly recommend Ian & Karen to sell your property.
"They had it all completely under control."
Ian Wallace, Karen Hendry and the whole team at RWBB provided a complete service for me to bring my property to market in North Bondi. From an initial marketing plan that contained items for everything that I needed to get the property ready, from maintenance and polish through staging to transparent marketing costs, I felt that I was dealing with people who would be able to take care of everything for me.
And they did. Communications with me over the campaign were timely and clear, I always felt completely up to date about where we were in the campaign all the way down to the auction day when I was completely confident we would achieve my target price (which we did).
Their support did not stop at contract exchange. I needed a bit of extra help during the settlement window (access to the vacant property for service providers) which they managed without fuss.
All in all I was able to be hands off on the process because they had it all completely under control.
Thanks for everything.
"Absolute professionals"
The team at R&W Bondi Beach are absolute professionals. Sure they're not the only local agency but from our experience they know the area and the local market the best because they not only live in the area but are actively engaged in the community, so their approach is genuine and always informed. We can highly recommend Ian and the team after two very successful sales.
"The communication was outstanding"
Ian Wallace, Karen Hendry and the team at R&W were superb to deal with. I felt completely at ease during the process of selling my Bondi Beach unit remotely from QLD. The communication was outstanding and I felt I was up-to-date at all times. I felt too they were really working to achieve the best result for me. They achieved a record selling price. I highly recommend the team.
"His communications with us were second to none"
Ian Wallace did a fabulous job selling our Bondi property. Although we were overseas, his communications with us were second to none, advising us on how to get the best outcome in the most cost-effective way and keeping us abreast of all the goings on and buyer interest in the property. He was pragmatic and thoughtful about getting it to auction or taking early offers and the collective decision we made ended up in our expectations (and reserve) being well exceeded. I thoroughly recommend Ian to you.
"What more could you possibly ask for"
What can I say, Ian Wallace did it again. This is the fourth property Ian has sold for us and once again got above and beyond the price we expected.
Ian has the best communication skills, works really hard to get you the best result, walks you-through the process, prepares you for the next stage in the sale and then gets you the best results. What more could you possibly ask for.
Thanks again Ian for your hard work.