Our Management Service

One of the many goals of Richardson & Wrench Bondi Beach is to ensure your next move is a positive one. Richardson & Wrench Bondi Beach was founded around one simple mission. “To deliver RESULTS that exceed our clients EXPECTATIONS”.

We have created proven systems that provide solutions and satisfaction to your most desired wants and needs. At the foundation of our ‘success system’ is a philosophical shift from being a ‘facilitator’ presenting to a Real Estate Consumer to becoming a ‘catalyst’ for a Real Estate Client to find success in an industry that for decades has been inefficient and often ineffective. “Disappointment is the difference between what a client EXPECTS and what the agent DELIVERS” Richardson & Wrench Bondi Beach has thoroughly researched what a client requires from their agent. What they have told us is that they are craving a ‘professional’ who can ‘listen’ to their individual wants and needs and provide solutions for them! Richardson & Wrench Bondi Beach is that professional organisation.

Marketing Overview

At R&W Bondi Beach we understand how important marketing your property is. We endeavour to acquire as much exposure as possible so that we can find you the best possible tenant for your property. Our marketing covers:

  • Open for Inspection between Monday through to Saturday
  • Internet: with high quality photographs, description and price guide
  • Large new for lease signboards installed at the property (available on request)
  • Comprehensive Rental Lists
  • Advertising in the appropriate Newspapers (upon request)
  • Relocation Agencies
  • Illuminated window display with 24 hour exposure

Our office is situated in a high profile premises at Shop 2, 10 Jaques Avenue, Bondi Beach and is recognised for our management and rental prominence, which attracts a large number of quality prospective tenants.

Tenant Selection

One of the most important roles of a Property Manager is the meticulous selection of all prospective tenants. The Management Team selects the best possible tenant for your property by thoroughly conducting the following:

  • 100 point reference check
  • Confirmation of employment (past and present)
  • Satisfaction that the tenant is capable of meeting its financial obligation
  • Seeking a tenant with a clear and proven history of renting
  • Tenant Reference Association (reference check on previous tenancy)
  • All applications are confirmed with the owner on approval

Agreement Preparation

Once the tenant has met the above requirements for your property and you are completely satisfied, we will arrange the following:

  • Confirmation of employment (past and present)
  • Deposit to be paid
  • A detailed condition report is prepared with photos
  • Additional terms outlining the tenants obligations
  • Signing of the Residential Tenancy Agreement
  • Photocopying keys for our records and handing over copies of keys
  • Update records with your Strata Agent (when required)
  • Lodgement of bond with the Rental Bond Board

Condition Reports

Prior to a tenant moving into your property we will conduct a detailed condition report outlining the current condition of your property. This report will prove invaluable at the end of the tenancy to ascertain how your tenant has maintained the property during their tenancy and how the tenant has left the property at the end of the tenancy. A photographic essay will also accompany this.

From the rent collected on your behalf, we can arrange payment of all expenses as per your instructions in the Management Agency Agreement. Such accounts could include:

  • Council Rates
  • Water Rates
  • Body Corporate Levies
  • Insurance

Rent Collection

Paying rent is “hassle free” for tenants of R&W Bondi Beach. We have a Direct Banking System, whereby all tenants are supplied with a QuickRENT Bpay card. This enables them to pay their rent directly into our Rent Trust Account via the internet, at any Australia Post Branch or over the telephone. This system is both convenient and prompt, getting the tenants into a habit of paying rent automatically, which reduces arrears.

Managing the Tenant

It is our duty to ensure that the tenant is well educated as to what is expected of them under the Residential Tenancy Agreement. Whether it is regular garden maintenance, payment of rental in advance, noise control or the behaviour of visitors to your property, we manage the tenant for you ensuring that the terms of the Residential Tenancy Agreement are complied with.

We aim to establish the best possible relationship with all our tenants.

Repairs & Maintenance

At R&W Bondi Beach, we have a complete team of reasonably priced andhighly competent trades people. Should you have a preferred tradesman,this can be arranged. Repairs are monitored very closely, and are actedon according to each Landlord’s particular instruction in their Management Agency Agreement. Should an urgent repair be reported, e.g.,no hot water, we will need to attend to it as soon as possible as it is an essential service. Other ‘non urgent’ repairs will be discussed withyou prior to going ahead.

General Inspections

As per the Residential Tenancy Agreement we are permitted to inspect your property four times per year if necessary. We inspect all of our properties at least once every 6 – 12 months. A detailed copy of this inspection report is sent to you. We encourage owners to attend inspections. Should we feel as though there are areas that need attention from the tenants, a report will be sent to them and a follow up inspection will be carried out.

Monthly Accounting

We prepare and forward you a detailed monthly Rental Statement for your property. The statement or tax invoice details the rental period, rental monies collected, disbursements and sundries and itemises any GST payable where applicable. Your rental monies can be electronically deposited directly into a bank account

Rental Reviews

One of the most important roles of your Property Manager is to continually ensure that your property is receiving its optimal rent. R&W Bondi Beach will undertake regular market reviews of you property taking into account factors such as:

  • Current market rents and trends
  • Vacancy factors in the area
  • Quality of the tenant
  • Length of the tenancy

Financial Year Statements

Our office is able to provide a full Annual Financial Year Statement as at 30th June listing all income and expenditure in relation to your property upon request.

This can save you time and fees when dealing with your accountant for income tax purposes.

Industry Affiliation & Training

Our office is a member of the Real Estate Institute of New South Wales. Our Property Management Department is kept up-to-date with the latest information from the Institute with market statistics from the Rental Bond Board, as well as updates from the CTTT.

All of our Property Management staff are put through on-going professional development training to ensure that their knowledge and skills are always put to the peak of the industry.

Under legislation passed by the State Government on the 1st September 2003, it is compulsory for staff to conduct professional training seminars on a yearly basis.

It is our duty to ensure that all requirements of the various sections of Government legislation relevant to property investment are complied with.